Leadership: The basics

  • Leadership basics: the essential instruments
  • Negotiation skills
  • Presentation and rhetoric skills
  • Self- and timemanagement
  • Informationmanagement
  • Motivationmanagement
  • Projectmanagement
  • The personal development meeting
  • Delegation as a leadership task

...and the details

  • The aspect of personality in leading
  • The executive and its role in change management processes
  • What is your contribution to the company?
  • Conflict management for executives
  • The executive as a coach
  • The most effective leadership tools ("best practice")
  • Customer orientation and service quality
  • Handling of difficult employees
  • Negotiation training for buyers and sellers